FAQ

Frequently Asked Questions (FAQ)

1. How long does delivery take?

Most orders are delivered within 4–7 business days. Remote locations may take 1–3 days extra.

2. Do you offer Cash on Delivery (COD)?

No, we currently do not offer COD. All orders must be prepaid for smooth processing.

3. Can I return or replace a product?

Yes, you can request a return or replacement within 7 days of delivery if the item is defective, damaged, or incorrect.

4. How do I request a return?

Email us at support@zayntools.shop with your order ID and product issue details.

5. What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, and Wallets through secure payment partners.

6. Do your products have a warranty?

Some tools come with manufacturer warranty. Warranty details will be mentioned on the product page (if applicable).

7. Are your tools original and durable?

Yes, all ZaynTools products are made from premium, industrial-grade materials and tested for strength and durability.

8. Do you ship across India?

Yes, we ship to all major cities and towns across India.

9. How do I track my order?

Once shipped, you will receive a tracking link via email or SMS.

10. How can I contact customer support?

Email us anytime at support@zayntools.shop. Our support team is available 24/7.